Friday, December 9, 2011

Email - Productivity tool or time waster?

A French company recently announced it was banning internal email and in typical French fashion, without a trace of irony, it is an IT company.

It an interesting experiment. Sure there is a certain amount of correspondence that needs to be documented [in our industry rate agreements, approvals, amendments], but the majority of these are external and even then probably don't account for more than a small fraction of the daily deluge.

Actual conversations are so important in an industry built on relationships. And unless you are a secretary on Mad Men, talking is immeasurably faster than typing.

So, before you send that email, pick up the phone, or go for a stroll. Have a chat and let serendipity take its course. Some of the best ideas come from an idle chat around the photocopier...

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